This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: www.attavita.in
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
1. What is the estimated Shipping time outside India?
All Domestic orders are shipped within 24 to 48 hours
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. How long will it take for the order to reach me?
From the time of shipping, domestic orders takes 2-7 days for orders to reach you.If you have placed an order with multiple items, please note that your items mayarrive in multiple shipments. The estimated delivery times are indicative, andsometimes unavoidable delays might be beyond our control. We will keep you informed in case of any delays.
3. What are your shipping charges?
We provide free shipping for major of our products but a minimum shipping charge will be calculated at checkout for a few products on our website and itsmentioned in the product page
4. Where are my tracking details?
As soon as the order is shipped from our warehouse, you will receive an email/SMS with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.
You can Track the order in Track My Order section on our website
1. Do you ship Internationally?
Yes, we ship to the following countries currently:
2. What is the estimated delivery time outside India?
The delivery timeline will vary based on your location. We ship via DHL for all international orders. It Takes 3 business days to dispatch the order. Once the order is processed and dispatched, it generally takes 10 working days to deliver.
3. What is the shipping rate for international shipping?
The shipping rates are anywhere between INR Price Range and vary based on the weight of your order and location. You will be able to see the shipping rates depending on the weight of your order and shipping destination at the time of checkout.
Depending on the laws applicable to your location, additional charges including taxes, custom duties or VAT may be applicable. All such additional charges are not included in the shipping fee and will need to be borne by the customer on delivery.
Please note if you are unable to clear the custom fees/ charges at the time of accepting your order, then your order will not be cancelled and money will not be refunded.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: 91 15 15 71 15
Email: support@attavita.in
